Your cart is currently empty!
-
Keeping Your Project Moving
There’s no such thing as a Six Sigma project without obstacles to overcome. In this Podcast Tom Pyzdek discusses a couple of very common problems and how to overcome them.
-
Voice of the Customer Part II
Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and used in Six Sigma.
-
Voice of the Customer Part I
If you don’t know for sure what your customers are looking for from your organization, chances are you’re not giving it to them. You are probably wasting money and maybe even putting your very survival at risk. This podcast tells you how to obtain the “Voice of the Customer,” or VOC. It walks you step-by-step […]
-
The Six Sigma ‘Crystal Ball’: Predictive Power in Your Hands
Understanding outcomes and interpreting historical events becomes less challenging with the right tools. One considerable issue Six Sigma professionals often grapple with is articulating the methodology to those unfamiliar with it. This can occur anywhere – from a workplace meeting to a casual social gathering. Telling someone, “I’m a Six Sigma Black Belt,” may not […]
-
What Does the Mean Mean?
The mean is an attempt to summarize a lot of data with a single number that represents a “typical” value. Tom discusses the pros and cons of several commonly used statistics. He also presents a quickie mean that can be computed in a pinch without a computer or calculator.
-
Black Belt Project Selection Pointers
Nine critical criteria that a Six Sigma Black Belt should consider when deciding which project to pursue. 9:33.
-
Collinearity
You’ve gathered the data and ran the regression analysis. Strangely, the biggest regression weights have insignificant p-values. Some weights even have the wrong sign! What the heck is going on here? Listen to this podcast to find out.
-
Introducing Pyzdek Process Excellence Pointers: Addressing Six Sigma
Welcome to the first installment of the Pyzdek Process Excellence Pointers blog, where we discuss all things Process Excellence. This post summarizes our inaugural podcast, hosted by Tom Pyzdek. Who is Tom Pyzdek? Tom Pyzdek has a rich 40-year history in Process Excellence. With a wide range of experience that spans from manufacturing toys and […]
-
Typical Six Sigma Project Tasks and Responsibilities
Although every project is unique, most Six Sigma projects which use the DMAIC framework have many tasks in common, at least at a general level. Many people find it helpful if they have a generic “template” they can use to plan their project activities. This is especially true when the Black Belt or Green Belt […]
-
Is Six Sigma the Next Step in Quality Enhancement?
Understanding the distinctions between Six Sigma and Total Quality Management (TQM) In my previous post, ‘Why Six Sigma Is Not TQM‘, I proposed that Six Sigma is inherently distinct from Total Quality Management (TQM) in numerous ways. This assertion evoked diverse responses from many readers, some disagreeing with certain points I put forth. While I […]