Please read these Terms and Conditions (“Terms”) carefully before using the website (the “Service”) operated by the Pyzdek Institute (“us”, “we”, or “our”). Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms.

  1. Services
    Pyzdek Institute provides Lean, Six Sigma and other process excellence training and certification, as well as consulting services. In order to participate in our programs, you must agree to the terms set forth herein.
  2. Age Restriction
    There are no age restrictions for using our services. Users under the age of 18 should seek parental consent before using our Service.
  3. User Data
    When a user enrolls in our training program, we require their name, email, phone, and mailing address. This data is used to provide the Service and will not be shared with third parties except as required by law.
  4. User Conduct
    Users are expected to behave respectfully and professionally while using our Service. We reserve the right to terminate access for any user who violates these standards.
  5. Subscription and Payment Plans
    We offer various subscription services and payment plans. The specific terms of your subscription or payment plan will be provided at the time of purchase.
  6. Refund Policy
    Please refer to our separate Refund Policy page for information about refunds and cancellations.
  7. Intellectual Property
    Unless otherwise indicated, the Service and all content and other materials therein, including but not limited to our logo and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof are the proprietary property of Pyzdek Institute or our licensors and are protected by U.S. and international copyright laws.
  8. Governing Law
    These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of laws principles.
  9. Limitation of Liability
    We make no guarantees regarding the outcome of using our Service. Your use of the Service is at your own risk. We will not be held liable for any direct or indirect damages arising out of your use of the Service.
  10. Disputes and Complaints
    Any disputes or complaints should be directed to us by phone at +1.520.789.6291 or via email at

We reserve the right to update or change these Terms at any time. Your continued use of the Service constitutes your agreement to the updated Terms.