July 5, 2008
Tom presents the audio track of the first lesson of his online Black Belt training. His approach is unique because it presents the various tools in the context of how they are applied. If you are not yet a Six Sigma Black Belt, you will discover what is taught in Black Belt training. If you’re already a Black Belt, this podcast will help you understand when and how each tool is applied. You may want to listen to this podcast in several listenings. 22:49.