PCI take a “no bull” approach to Six Sigma. We believe that you take Six Sigma seriously, and so do we. We bring professionals to your organization, not...
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27Jan
Management in One Lesson
John, the new CEO of Acme Corporation, just heard a brilliant idea for making his numbers this quarter. He needed it. In his conference call with the financial press...
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24Aug
Mapping for Business Improvement
In last month’s column I described the leadership process at the highest level, the L1 level. I mentioned that the Improve phase of leadership required mapping core processes to...
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24Apr
Managing Metrics Madness
The Black Belt proudly displayed a huge spreadsheet printout. “It’s the first time we’ve been able to see all our metrics in a single place,” he announced. “Everyone was...
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