In any Lean Six Sigma practitioner’s toolkit, batch and queue processing often holds the notorious reputation of a wasteful approach to production. Yet, this method remarkably mirrors the strategic planning process utilized by many organizations today. In this post, we’ll examine the parallels between these two and propose a transformative approach rooted in Six Sigma and Lean Manufacturing principles.

Batch and Queue Processing: A Recipe for Waste

Those well-versed in Lean Six Sigma know that batch and queue processing kickstarts with a long-term forecast. Based on this forecast, production schedules are created, leading to material orders for future use. Fragmented production processes ensue, with inventory piling up between steps. Even if the forecast hits the bullseye, the result is a redundant cycle of waste. However, if the forecast misses its mark, which is a common occurrence, the situation worsens exponentially.

Strategic Planning: An Echo of Batch and Queue

Strategic planning, in its traditional form, mirrors batch and queue production. Attempts to forecast the future, coupled with insights about competitors, customers, and one’s own organization, give birth to plans. Resources are allocated, and actions are set in motion to implement these plans. However, inaccurate forecasts, unexpected competitive moves, or unforeseen circumstances can swiftly render these plans obsolete. In short, batch-and-queue planning mirrors the waste associated with batch-and-queue production.

A New Approach: Infusing Six Sigma and Lean Manufacturing into Strategic Planning

Therein lies an opportunity for change. By infusing principles of Six Sigma and Lean Manufacturing into strategic planning, organizations can significantly reduce waste, enhance agility, and improve efficiency.

Six Sigma: Enhancing Accuracy and Quality in Strategic Planning

Six Sigma’s emphasis on reducing process variation and improving quality can be instrumental in enhancing the accuracy of forecasts and the effectiveness of strategic plans.

Lean Manufacturing: Boosting Efficiency in Strategic Planning

Lean principles, known for their focus on reducing waste and streamlining processes, can help organizations transition from batch-and-queue planning to a more efficient, continuous planning process.


In our ever-changing business landscape, a static, batch-and-queue approach to strategic planning can spell disaster. By integrating Six Sigma and Lean Manufacturing principles, organizations can make their strategic planning process a dynamic, efficient mechanism that not only adapts to change but also drives continual improvement. It’s time to rethink strategic planning, moving away from a wasteful batch-and-queue model to a process steeped in Lean Six Sigma principles.

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