In this webinar, presented by Lean Six Sigma Black Belt Richard Petty, you will be shown an example of the benefits derived through the use of DMAIC within a Non-Profit Organization (People in Need Ministries) where the focus is not so much on metrics, as it is on people. Richard used this as his Pyzdek Institute Lean Six Sigma Black Belt Certification Project.
People in Need Ministries (PIN) is a nonprofit organization providing more than a half dozen services to its metropolitan community including medical, food, housing assistance, violence prevention, amongst others.
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