Article Revised: March 28, 2019
Businesses worldwide know that Six Sigma improves quality and productivity and leads to reductions in cost and waste. The value of experiential learning offered by Six Sigma Training provides proof of its success. Providing company-wide training can ensure the “match of the right jobs to the right people, improve succession planning, provide high levels of job satisfaction, and correctly identify training needs.”
The Asian Journal of Quality published a scholarly study examined Six Sigma training implementation and its relationship to job satisfaction and employee morale. Many firms use Six Sigma successfully as a quality management program to increase customer satisfaction and gain financial benefits.
The study sought to prove that Six Sigma training would provide employees with tools and quality management knowledge such as “re-engineering, lean manufacturing, just-in-time statistical process control, and operations enhancement.” By putting employees through Six Sigma training, they gained an understanding of the concepts involved, the analytical skills to ask the right questions in the proper sequence, which then lead to employees applying and implementing the Six Sigma techniques effectively.
The study concluded with the understanding that:
- Successful Six Sigma implementation starts with a top-down approach.
- Business strategy and development see tangible benefits from Six Sigma training.
- Six Sigma training improved job satisfaction and employee morale.
- Six Sigma training is a critical success factor for Six Sigma implementation.
The Pyzdek Institute offers a highly regarded Six Sigma training program, accredited by the International Association for Six Sigma Certification and The Council for Six Sigma Certification.