An ‘aha’ moment is a moment of clarity, when all the pieces of a puzzle come together and seamlessly converge to form that perfect realization of what needs to happen next. Terri Stentz, director of global sourcing for Cardinal Health, offers a great example in a recent post for Industry Week. A customer was ordering…

Ask those in the know and they’ll tell you that Lean Six Sigma increases revenue and reduces costs. However, they don’t always mention the positive impact it has on people. While it’s important to train your team on the tools and techniques of LSS, it’s equally important to consider the human factor. Resistance to Change People…

Companies often introduce Lean Six Sigma because it is an effective way to cut costs and improve profitability. A very powerful tool indeed. However, what if your company goals include innovation? Can a process-focused methodology such as Lean Six Sigma promote creativity and drive innovation? Yes, it can. In the 2010 post, “Leadership and Lean…

People often see Lean Six Sigma as a method to ‘make a better workplace’ instead of realizing it is equally an important tool for improving employee engagement. Therefore, it’s important to understand that while selecting the right projects is important, ensuring employee engagement is critical to Lean Six Sigma success. As a continuous improvement strategy,…

When organizations today look for ways to get back in the game in this post-recession economy, many realize they lack the processes, discipline, and culture to embrace meaningful innovation continuously, according to the IBM executive brief, “Driving operational innovation using Lean Six Sigma.”  Moreover, organizations that found the most success aimed beyond merely operational improvements…