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Healthgrades Identifies Best Hospitals
In a report released today the organization HealthGrades identifies hospitals in the top 5% of the nation for clinical excellence. Healthgrades estimates that 150,132 Medicare lives could potentially have been saved and 13,104 Medicare in-hospital complications could potentially have been avoided if all hospitals performed as well as the top 5%. Lean Six Sigma practitioners…
Quality in Education a Concern in India
Public and private universities have largely failed to implement the aims and objectives of higher education, the University Grants Commission (UGC) has observed. The problem may be due to the fact that the term “quality” hasn’t been defined for education. In the quality profession a thing hasn’t been operationally defined unless it includes an objective…
Applying Six Sigma in Airport Security for Efficient Screening
The Transportation Security Administration (TSA) faces a significant challenge: effectively identifying potential security threats while ensuring a smooth passenger experience. This challenge brings into play two types of statistical errors, referred to as Type I and Type II errors. Type II error occurs when a true threat goes unnoticed. This is equivalent to failing to…
Lean Financial Services
The Wharton School and Boston Consulting Group (BCG) have released a special report investigating the reasons why the financial services sector is lagging in their adoption of lean tools and practices. The study finds that the attitudes are changing, albeit slowly. Apparently lower costs, fewer errors, improved efficiency and reduced cycle times appeal to bankers.…
Interview with Business Profits Radio
Developing a great lifestyle from your business depends on your ability to create automatic systems to get work done without your day-to-day attention. This program gives you a step-by-step process for creating effective business systems that allow you to automate your business. In this podcast Business Profits Radio host Robert Skrob asks Tom about Six…
Why Healthcare Quality Stinks
Let’s be honest, America’s healthcare non-system has its problems. Let’s not quibble over whether or not it is better than socialized systems. For one thing, the demand side is already socialized. Nearly 90% of the cost of healthcare is paid for by third parties, either the insurance company or a government program like Medicare or…
A Question of Sampling
A reader asks “I want practice to SPC method to know whether my production process is in control, in case of all data available is from batch to batch, is it rational to construct the sub-group based on batch to batch data? What conclusion can I get from batch to batch? Any suggestion? Thank you very much.”…
New Publication: The Importance of a Proper SPC Subgroup Sampling Technique
A common error of many six sigma and operations research professionals is not properly selecting the correct subgroup sampling technique when constructing a Statistical Process Control (SPC) chart. Incorrect subgroup sampling technique selection has become worse in the modern computing age – perhaps because most practitioners try to “fit” their data into the GUI template…
The Roadmap to a Successful Six Sigma Project
There are many reasons why Six Sigma projects fail. However, these failures can be avoided if you strictly adhere to the roadmap. I have executed numerous projects, with many being highly successful, but some failing. In every instance of failure, we deviated from the proven path to success, the DMAIC roadmap. As simple as these…