Category: Podcast

Can the Six Sigma approach help us approach the issue of global warming? What would one do in the Define, Measure, Analyze, Improve and Control phases of a hypothetical Six Sigma project on global warming? 16:04.

Six Sigma has done well for large companies, but can it work for small businesses too? And if so, what adjustments should be made? This is the topic of an interview in the Business Under Fire interview series with Tom Pyzdek by Carol Dickson-Carr of Power Ed Solutions and Managing Personal Resources and Bea Fields…

Control charts are an important tool commonly used in Six Sigma. But what do control charts tell you? How can we determine what to plot on the control chart? How should we determine the sample size and sampling frequency? What do control limits mean? How do we use control charts? These questions and more are…

There’s no such thing as a Six Sigma project without obstacles to overcome. In this Podcast Tom Pyzdek discusses a couple of very common problems and how to overcome them.

Net Promoter is the latest, greatest way to measure the way your customers feel about you. This podcast discusses how NP is calculated and used in Six Sigma.

If you don’t know for sure what your customers are looking for from your organization, chances are you’re not giving it to them. You are probably wasting money and maybe even putting your very survival at risk. This podcast tells you how to obtain the “Voice of the Customer,” or VOC. It walks you step-by-step…

The mean is an attempt to summarize a lot of data with a single number that represents a “typical” value. Tom discusses the pros and cons of several commonly used statistics. He also presents a quickie mean that can be computed in a pinch without a computer or calculator.

Nine critical criteria that a Six Sigma Black Belt should consider when deciding which project to pursue. 9:33.

You’ve gathered the data and ran the regression analysis. Strangely, the biggest regression weights have insignificant p-values. Some weights even have the wrong sign! What the heck is going on here? Listen to this podcast to find out.

Welcome to the first installment of the Pyzdek Process Excellence Pointers blog, where we discuss all things Process Excellence. This post summarizes our inaugural podcast, hosted by Tom Pyzdek. Who is Tom Pyzdek? Tom Pyzdek has a rich 40-year history in Process Excellence. With a wide range of experience that spans from manufacturing toys and…