Mindtool’s Rachel Salaman interviews Tom about a wide range of Six Sigma topics. Listen to hear what Six Sigma is, where Six Sigma should (and should not) be used, what are the benefits and pitfalls that await Six Sigma users, where Six Sigma is heading in the future, and much more! 31:28.

The International Academy for Quality (IAQ) is an independent, self-supported, non-profit, non-governmental organization that is administered by a collegial assembly of Academicians who have been elected by their peers from the most respected, active and experienced protagonists of quality in the world. In this podcast Tom interviews IAQ Chairman, Spencer Hutchens, Jr. 10:14.

How good is that process? How do you know? This episode discusses the ins and outs of measuring the process to make it possible to predict future performance. 9:56.

Can you perform designed experiments on processes that are not in a state of statistical control? This podcast tells you where six eminent expert statisticians come down on this issue, and Tom adds his summary of the debate and his 2-cents worth. 10:19.

Variance inflation is a problem frequently encountered by Six Sigma Black Belts who are performing regression analysis. It can lead to serious problems with the analysis, such as regression coefficients with the wrong sign. Listen to this podcast to learn about variance inflation factors, a metric that quantifies variance inflation, and the causes of and…

Can we really use Six Sigma to improve the integrity of the organization? You bet! Listen to this episode to find out how. 4:58.

Quality Function Deployment, abbreviated as QFD, has been around since 1966. It proved valuable enough to become a standard part of Six Sigma. But much about QFD has changed in recent years. Listen to discover how to supercharge your Six Sigma activities with the new and improved QFD! 6:54.

We’ve all heard of the creatures from Transylvania that suck the life’s blood out of their victims. Like vampires, there are a number of approaches to quality improvement and control that can suck the life out of your Six Sigma results. 13:44.

In Part II Tom discusses an approach to problem solving that has served him well for 40 years. 20:51.

What does it take to be an effective Six Sigma Black Belt? This two-part podcast tackles this question. In Part I Tom discusses the role of the Black Belt, motivating others, working with teams as a Black Belt, management’s responsibilities to teams, proper team structure, how to get the voice of the process, and problem…