Kirby had been a service agent at the sales contact center for a long time. And he was a good one, one of the best. But his promotion to...
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22Apr
Management in One Lesson
John Park, the new CEO of Acme Corporation, just heard a brilliant idea for making his numbers this quarter. He needed it. In his conference call with the financial...
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17Apr
What is Six Sigma?
For Motorola, the originator of Six Sigma, the answer to the question “Why Six Sigma?” was simple: survival. Motorola came to Six Sigma because it was being consistently beaten...
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15Apr
Mapping for Business Improvement
In my Six Sigma Leadership Process post I described the leadership process at the highest level, the L-1 level. I mentioned that the Improve phase of leadership required mapping...
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12Apr
Managing Metrics Madness
The Black Belt proudly displayed a huge spreadsheet printout. “It’s the first time we’ve been able to see all our metrics in a single place,” he announced. “Everyone was...
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04Apr
Why Six Sigma is not TQM
My colleagues often tell me that there is no real difference between Six Sigma and TQM. “Show me where Six Sigma involves anything new.” Six Sigma employs some of...
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25Sep
Comparison of Pyzdek Institute Training and Certification with “Low Cost” Alternatives
The saying “You get what you pay for” applies to Lean Six Sigma training too. So does the saying “If it looks too good to be true, it is.”...
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20Apr
Finding Your Fit at The Pyzdek Institute
Article Revised: March 28, 2019 At the Pyzdek Institute, we offer a comprehensive range of Lean Six Sigma courses designed for professionals focused on meeting goals and tight deadlines. Choosing...
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15Apr
3 ways becoming a Six Sigma Black Belt can transform your career
Article Revised: March 28, 2019 If you’re serious about your commitment to continued quality improvement within your organization, then earning your Lean Six Sigma Black Belt certification may prove a wise career...
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27Mar
Reasons Why You Need Lean Six Sigma Training
Article Revised: March 28, 2019 Lean Six Sigma training helps you earn more money ASQ annual salary surveys consistently show that holding a Lean Six Sigma certification results in a bigger...
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